No pressure. Just good advice.
Not sure what gear you actually need? Try it first.
We'll bring it to your door or you can come test it in our showroom. No commitment, no invoice, no awkward sales pitch. Just you, the gear, and our team ready to help.
- Completely free
- We deliver & set up
- Zero obligation to buy
- We work with your OT
Two ways to trial
Pick what works for you
Your situation is unique so we don't do one-size-fits-all. Home trial or showroom visit, we've got you covered either way.
Come to You
We'll deliver, set it up, and leave you to it
Good if → You have limited mobility, want to see how gear fits in your actual home, or need a longer trial period to really feel confident.
- We deliver and set everything up for you
- Trial it in your bathroom, bedroom, lounge. Wherever you need it
- More time to decide. No rush, no hovering
- Suits complex needs or higher-dependency equipment
- Overnight trials available on request
Come to Us
Try a bunch of options side by side
Good if → You want to compare a few different products, bring your OT or a family member along, or just have a friendly chat before committing.
- Try multiple products in one visit. No guesswork
- Bring your OT, physio, or whoever you trust
- Our staff will adjust and fit things properly on the spot
- No appointment needed for most items
- Take your time. Coffee's on us
No fuss process
Here's how it goes
It's about as easy as ringing a mate. Here's what to expect from go to whoa.
Step 1
You reach out
Fill in our quick form or give us a call. Takes two minutes.
"No novel needed."
Step 2
We call you back
A real person (not a bot) calls within 24 hours to find out what you actually need.
"We listen first."
Step 3
We sort the details
We line up the right equipment and a time that suits you.
"Easy as."
Step 4
You try it
At home or in-store, you get hands-on time with the gear and our team close by.
"No pressure, ever."
Common questions
Things people usually want to know
No such thing as a silly question. Here are the ones we hear most often.
How long?
Timeframes vary. Overnight options available. We'll sort it around your schedule.
What does it cost?
$0 — The trial is completely free. No catch.
Where?
Across all our showroom locations and surrounding areas. Give us a call if you're not sure we cover your area.
NDIS & Funded?
Yes — we support NDIS participants and funded clients. We can work with your plan manager too.
Do I need a referral to get a trial?
Nope. Anyone can request a trial. If you have a referral from an OT or other health professional, that's great and it does help us understand your needs faster. But it's definitely not required to get started.
Am I obligated to buy after a trial?
Absolutely not. The whole point of a trial is to help you make a confident decision, whether that's buying from us, hiring, or deciding the product isn't for you. We'd rather you walk away happy than pressured.
Can I trial equipment for a family member?
Of course. That's really common. Plenty of families get in touch on behalf of a parent, partner, or child. You're very welcome to come in together or have us deliver to their home.
How quickly can I get a trial organised?
We aim to follow up within 24 hours of your request. From there, it depends on what you need and your availability but we'll work with you to get something sorted quickly, especially if it's urgent.
I'm on the NDIS. Can I still do a trial?
Yes! We work with NDIS participants regularly and can support funded clients through the trial process. We can also liaise with your support coordinator or plan manager if that's helpful.
What if the first product isn't quite right?
That's exactly why we do trials! If something's not working, just let us know. We'll have a chat, figure out what's missing, and suggest alternatives. Finding the right fit might just take a couple of goes and that's totally fine.
Ready to give it a go?
To install this Web App in your iPhone/iPad press
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