Platinum Health Price Match Guarantee
Find a Lower Price? We'll Match It!
Our Commitment to You
At Platinum Health, we are dedicated to offering the best prices on our high-quality health and safety products. That's why we proudly offer a Price Match Guarantee. If you find an identical product at a lower price, we'll match it, ensuring you always get the best deal.
Easy Steps to Request a Price Match
1. Find a Lower Price
Locate the advertised price of an identical product from a supplier.
2. Submit Your Request
- Present proof of the competitor's advertised price by emailing our team.
- Ensure the competitor's product is in stock and available for immediate sale using the same payment method.
3. Verification Process
- Our team will verify your request and confirm the competitor's product details.
- Once confirmed, we will match the lower price, ensuring you receive the best deal.
What makes my product ineligible for a Price Match?
Special Offers
Cash back, bonus, bulk purchase, quantity limits, or package deals.
Delivery and Installation
Prices including delivery or installation services are not eligible.
Exclusive Offers
Trade, special event, club, or membership offers not available to the public.
Clearance Items
Products marked as clearance or closeout items are excluded.
Third-Party Sellers
Items from third-party sellers on marketplaces, auctions, or classifieds sites.
Unauthorised Distributors
Products from unauthorised or overseas distributors, known as 'grey market' items.
Significantly Discounted Items
Products priced significantly below the recommended retail price or market value.
Pricing Errors
Items with obvious pricing errors or mistakes are not eligible.
Product has to be in stock at Platinum Health Supply Group.
Ready to Request a Price Match?
Tell us about the lower price you found and we'll verify it and get back to you.
The Platinum Difference
1.
We Care
Two words loaded with meaning. We care about our customers, their experience, about making life easier for them, and those they look after.
With every call, order, delivery, and connection, we give our community a network they can rely upon. Two words. A world of difference.
2.
We find a way or make one
We put our customers first, proactively finding solutions to get them the products and outcomes they need, when they need them most.
We do whatever we can to find a way, or we make a new one. It's that simple.
3.
Young at heart
We're an outgoing burst of energy in an outdated industry, a breath of pure oxygen reinvigorating our community with new ideas and infusions of passion.
We bring colour and excitement back to people's lives, inviting them to connect, engage, and help us help others.
4.
A Fresh Approach
We're a team of visionaries from diverse backgrounds transforming how care is done.
We draw expert insights from the military, construction, engineering, and education industries to bring a fresh, unique approach to how we serve our customers.
Real people. Real care.
Platinum's Mission
We exist to make quality healthcare products accessible to all Australians, delivering with care, reliability, and heart, no matter the circumstances.
- Proudly Australian Owned & Operated
- 120,000 + Customers Aus Wide
- 8,000+ Essential Health Products
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